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SHIPPING POLICY

Shipping Overview

  • We ship from South Africa

  • We process orders within 2-3 business days (excluding weekends and South African public holidays)

  • Successfully placed orders will receive an email confirmation with the order details. If you do not receive an email, please check your spam filter or contact us for confirmation.

  • Shipping charges for your order will be calculated and displayed at checkout.

  • You will receive an email notification once your order has shipped containing to estimate delivery date.

  • If you need any assistance with your order, please contact us immediately at info@corvidcuriosities.com. Responses will be handled as swiftly as possible within office hours (09:00-17:00 GMT+2). We will not be able to make changes to your order after it has shipped.

  • Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address provided. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.

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Domestic Shipping (South Africa)

Shipping within South Africa generally takes 2-5 business days for Couriers to fulfill. Please take note that these shipping times are estimates. Corvid Curiosities will make every effort to communicate with you as best we can to keep you up to date on the process.

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International Shipping

International shipping is highly dependent upon your location. We ship from South Africa and make every effort possible to ensure a swift and smooth sale.

Payment POLICY

Fees and payment

You will pay us the fees on the due date. You may not withhold payment of any amount due to us.

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Payment options

We strive to offer as many payment options as viable and have meticulously chosen payment systems that make use of the best data and personal protection available at the time. 

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For those who desire to make use of manual payment EFT please follow the instructions given during checkout.

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Please forward Proof of Payment to info@CorvidCuriosities.com

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Bank Account Details

First National Bank

Account Nr: 628 393 517 81

Branch Nr: 250 342

Reference: please use your Invoice Number as reference

 

Please note that your order will only be processed and packed for shipping once the payment reflects.

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Return POLICY

We accept returns within 7 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

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Disclaimer

We take every precaution possible to ensure that our products are protected and ready for the shipping process, however, we can unfortunately not take any responsibility for damage that occurs during transit to you.

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